restaurant technology Archives - 3Owl
From Friction to Flow: The Secret to Better Restaurant Website Conversions
Imagine this: You walk into a restaurant, hungry and ready to order. But instead of one clear path to the counter, you’re greeted with eight front doors—some locked, others unmarked. A staff member bombards you with everything except what you came for: “Did you see our catering packages? Don’t miss our gift cards! Oh, and […]
[VIDEO] Mason Wiederhorn from FAT Brands
The co-branded digital experience for Great American Cookies and Marble Slab Creamery is a sweet treat in itself—combining two iconic brands into one seamless ordering platform that elevates customer convenience. This experience integrates mobile and online ordering for both brands based on Olo, allowing users to effortlessly customize, order, and enjoy their favorite cookie-cake combos […]
Realizing Post-Order Engagement Magic for Restaurant Brands
Ensuring a smooth online ordering process is essential, but what happens after the order is placed? This often-overlooked waiting period presents a joyous opportunity to engage your guests and build loyalty. By leveraging innovative strategies and advanced systems like Braze, restaurants can transform this time into a positive touchpoint, enhancing client satisfaction and optimizing the […]
Delivering Value in a Changing Market for Restaurant Brands
As a restaurant brand, delivering value to customers has never been more critical. A recent Technomic study covered by Nation’s Restaurant News highlights a shift back to 2020-era price sensitivities, driven by economic pressures such as high credit card balances and persistent inflation. Here’s what industry leaders need to know: Key Trends and Insights 1. […]
Creating Killer Kiosks: Why Having One Isn’t Enough for Your Restaurant’s Success
As technology intertwines with daily life more seamlessly than ever, and the rising costs of labor seem to have no end, restaurant brands are turning to digital kiosks as a way to enhance operational efficiency and guest satisfaction. However, the mere presence of a kiosk does little to guarantee positive returns. Leaders cannot set it […]
Rethinking Hospitality: A New Opportunity for Restaurant Teams Amidst Rising Minimum Wages
In states across the United States, the rising minimum wage is sparking a revolution in how restaurants operate and deliver customer experiences. While this financial adjustment is aimed at improving the livelihoods of many workers, it also presents a unique opportunity for quick-service restaurants (QSRs) and full-service restaurants (FSRs) to innovate in delivering hospitality and […]